Privacy Policy

This Privacy Policy describes how Content Rewardz (“we,” “us,” or “our”) handles personal information when you visit www.contentrewardz.com and related services (collectively, the “Services”). We are committed to transparency and to processing data in line with this policy and applicable privacy laws.

1. Who we are

Content Rewardz operates a digital platform that helps creators participate in brand-led content campaigns and related reward workflows. For privacy inquiries, contact us at contentrewardsv3@gmail.com.

2. Information we collect

Depending on how you use the Services, we may collect:

• Account and profile data: such as name, email address, password hash, role (for example creator or brand representative), and similar identifiers you provide when registering or updating your profile.
• Connected social accounts: when you choose to link platforms (for example Instagram, TikTok, or YouTube), we store identifiers and encrypted credentials as needed to verify ownership, pull performance metrics you authorize, and operate campaign workflows. We do not post on your behalf unless a future feature explicitly requests that permission and you agree.
• Campaign and submission data: content links, media identifiers, view and engagement metrics, payout-related records, and messages or notes you submit through the platform.
• Technical and usage data: IP address, device or browser characteristics, approximate location derived from IP, log timestamps, pages viewed, and diagnostic information used to secure the Services and improve reliability.
• Communications: content of emails or in-product messages you send to us, including support requests.

3. How we use information

We use personal information to:

• Provide, maintain, and improve the Services;
• Authenticate users, prevent fraud, and protect security;
• Operate campaigns, calculate eligibility or rewards according to published rules, and communicate about your account;
• Comply with law, enforce our Terms of Service, and respond to lawful requests;
• Analyze aggregated or de-identified usage to improve product experience.

Where required by law, we rely on appropriate legal bases such as performance of a contract, legitimate interests (balanced against your rights), or consent.

4. Cookies and similar technologies

We and our service providers may use cookies, local storage, or similar technologies for session management, security, preferences, and analytics. You can control cookies through your browser settings; disabling some cookies may limit certain features.

5. How we share information

We do not sell your personal information. We may share data with:

• Infrastructure providers (for example hosting, database, and email delivery) who process data on our instructions and under contractual obligations.
• Social and analytics platforms when you connect an account or when their APIs are used to retrieve metrics you have authorized; those services have their own privacy policies.
• AI providers for the AI-assisted free tools, as described in section 18.
• Professional advisers where necessary (for example auditors or lawyers bound by confidentiality).
• Authorities when required by law or to protect rights, safety, and integrity of users and the Services.

If we ever engage in a merger, acquisition, or asset sale, personal information may transfer as part of that transaction, subject to safeguards and notice where required.

6. Retention

We retain information only as long as needed for the purposes above, including legal, accounting, and dispute-resolution needs. Retention periods vary by data type; contact us to ask about specific categories.

7. Security

We implement technical and organizational measures designed to protect personal information, including encryption of sensitive tokens where applicable. No method of transmission or storage is completely secure; we encourage strong passwords and careful handling of credentials.

8. Your rights and choices

Depending on where you live, you may have rights to access, correct, delete, restrict, or object to certain processing, or to data portability. You may also withdraw consent where processing is consent-based. To exercise these rights, email contentrewardsv3@gmail.com. We may verify your request and respond within the timeframes required by applicable law.

You may opt out of non-essential marketing emails using the unsubscribe link where provided. Transactional and legal notices may still be sent.

9. International transfers

We may process data in countries other than your own. Where required, we use appropriate safeguards (such as contractual clauses) for cross-border transfers.

10. Children

The Services are not directed to individuals under the age of 16 (or the higher age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have, contact us and we will take appropriate steps to delete it.

11. Third-party links

The Services may link to third-party sites or services. We are not responsible for their privacy practices; please read their policies before providing information.

12. YouTube API Services

Some features of Content Rewardz use YouTube API Services, including our free tools (Sound Pulse, the Podcast Clip Chart and the influencer price calculator) and, where you connect a YouTube channel, clip tracking. By using these features you also agree to the YouTube Terms of Service, and Google’s handling of data is described in the Google Privacy Policy.

What we store. Public information returned by the YouTube API about videos and channels: video and channel IDs, titles, channel names, thumbnails, publish dates and public statistics such as view counts. Our free tools do not access private YouTube account data.

How long. We refresh or delete stored YouTube API data within 30 days. Statistics (such as view counts) may be kept for up to 36 months only where YouTube has approved this for our service; titles, channel names and other details are still refreshed or deleted within 30 days.

How we use and share it. To show the tools’ pages and figures, and for connected channels, to verify and track the clips you submit. We do not sell it. Figures we calculate ourselves are labelled as ours and not as YouTube data.

Revoking access. Where you connected a Google or YouTube account, you can revoke our access at any time from the Google security settings page, in addition to disconnecting it in your Content Rewardz settings. To ask us to delete stored data, email contentrewardsv3@gmail.com; we act on deletion requests within 7 days. Deleting data on Content Rewardz does not delete anything on YouTube.

13. Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the “Last updated” date. Material changes may be communicated through the Services or by email where appropriate.

14. Contact

Questions about this Privacy Policy: contentrewardsv3@gmail.com.

15. Free tools

Our free tools (for example the campaign brief and UGC script generators, the Brief Linter, Campaign Import, the influencer price calculator, the Song Promo Kit, song-rights look-ups and the marketing calendar) process what you type or paste to produce a result. We do not attach these inputs to your account.

• Short-lived caches. A generated campaign draft is kept for up to 24 hours so it can open in the campaign form. A YouTube channel look-up is cached for 24 hours. Song look-ups (the title and artist you search, sent to MusicBrainz) are cached for up to 30 days, without recording who asked.
• Product links. If you paste a product page link, we read that one public page once to write your draft. We do not read pages from social media or video sites.
• Abuse limits. To limit abuse we count requests using a salted, one-way hash of your IP address (never the IP itself). These counters expire within about a day.
• Campaign Import audit requests. If you ask for a free campaign audit, we store your work email, company name and the links and notes you send as a sales lead, so a person can review your public clips and reply. We use it only for that request and related follow-up. It is kept until we no longer need it for the request, or until you ask us to delete it at contentrewardsv3@gmail.com.

16. Audio you analyse or upload

Hook finder (Song Promo Kit). The audio file you choose is analysed on your own device, in your browser. It is never uploaded to us. If you ask for a song-length look-up, only the title and artist are sent.

Verified Sound Index. Audio you upload is used only to make an acoustic fingerprint for matching. The audio file is deleted as soon as the fingerprint is made, and any upload not processed within 7 days is deleted. The fingerprint is kept so clips can be matched to the song.

17. Shared result links

When you press “Share result”, we store a cleaned snapshot of that result and give it a public link (/r/…). The snapshot holds only what is needed to show the result again, such as the calculator inputs or the generated text. Links, email addresses and phone numbers are removed. We do not store your account ID, email address, IP address or your original input with it.

Anyone with the link can open it, and some results (such as cost calculations and calendar dates) may appear in search results. Links expire after 365 days. Links that contain numbers filled in from YouTube expire after 30 days. We count views; to avoid counting the same visitor twice we keep a salted hash of the IP address for 12 hours. To have a link deleted sooner, email contentrewardsv3@gmail.com with the link.

18. AI providers

Some free tools can write a draft for you: the campaign brief generator, the UGC script generator (including “more hooks” and “regenerate”), the Brief Linter’s polish step and the Campaign Import tidy-up. For these, the text you submit (and the readable text of a product page you link) is sent to our AI provider to generate the draft. At present this is Google Gemini: Google processes the text you submit to generate drafts, under the Gemini API Additional Terms. If we change provider (for example to Anthropic, OpenAI or OpenRouter), the same rules apply and we will update this section.

• Do not include personal data in what you submit. We remove email addresses and phone numbers before anything is sent.
• On the provider’s free tier, the provider may use submitted text to improve its products, and human reviewers may read it.
• The AI step is not offered to visitors in the European Union / European Economic Area, the United Kingdom or Switzerland, or when we cannot tell which country a visitor is in. Those visitors get drafts built from our templates, and nothing is sent to an AI provider.

19. Weekly digest

If you follow something in a free tool (for example a song or a show), we send you a weekly in-app summary of what changed. An email copy is sent only where we have switched email on and you have not turned off emails in your notification settings. The digest uses your account and the things you follow; to stop it, unfollow them.

20. Advertising

We do not serve third-party ads, and no third party serves ads on the Services. Some pages show public images (such as YouTube video thumbnails) loaded from the platform that hosts them, and link out to those platforms.

This policy is provided for transparency. It is not legal advice. For jurisdiction-specific obligations, consult qualified counsel.